Get connected

One journey, start to connected.

There are two moments: install (do it at home, before you fly) and activate (happens automatically when you land). Here’s the whole thing.

1

Buy

Pick a plan and check out. Your QR arrives by email in seconds.

2

Install

Scan the QR at home on Wi-Fi and leave it switched off. No signal needed.

3

Activate

Land, turn on data roaming for the elesim line — online in about a minute.

4

Top up

Running low? Reloadable plans top up from your dashboard in seconds.

Step 0 — check your phone

An eSIM needs a compatible, carrier-unlocked phone. Confirm yours in 10 seconds.

Install, step by step

On iPhone (iOS)

  1. Open the confirmation email and tap the QR — or Settings → Cellular → Add eSIM → Use QR Code.
  2. Label the plan “elesim travel” and keep your home line as your default voice line.
  3. Leave the eSIM off until you arrive. On landing, turn ON Data Roaming for the elesim line.
  4. Set the elesim line as your Mobile Data line. You’re online.

On Android

  1. Settings → Network & internet → SIMs → Add eSIM → scan the QR from your email.
  2. Download the profile and name it “elesim travel”.
  3. On arrival, enable Roaming for the elesim line and set it as your Mobile data SIM.
  4. Toggle Airplane mode once if it doesn’t connect within a minute.

If it doesn’t connect right away

  • Data Roaming must be ON for the elesim line — this is normal and safe; it uses the local partner network, not your home carrier.
  • It can take a minute or two to attach to a network on arrival. Toggle Airplane mode once to speed it up.
  • Keep your home SIM active for calls and texts. elesim is data-only; use WhatsApp/FaceTime over data.
  • Still stuck? Email support@elesim.app with your order reference — full refund any time before installation.